Privacy Policy
Last reviewed: March 2026
London Scientific Neurotherapy ("LSN", "we", "our", or "us") is committed to protecting your privacy and handling personal information responsibly, securely, and in accordance with applicable data protection law.
Information We Collect
When you contact us through our website, email, telephone, or other communication channels, we may collect personal information such as your name, contact details, and information relevant to your enquiry. If you become a client, we may collect additional personal and health-related information necessary for assessment, treatment, clinical record keeping, and professional obligations.
How We Use Information
We use personal information to:
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Respond to enquiries
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Arrange appointments
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Provide clinical services
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Maintain clinical records
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Communicate with clients
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Meet legal, professional, and regulatory obligations
Data Security
Personal information is stored using secure, encrypted, and access-controlled systems. Access is restricted to authorised personnel only. We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality and understand website usage. Where required by law, consent will be obtained before non-essential cookies are used.
Sharing Information
We do not routinely share personal information with third parties.
Information may be shared where:
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You have provided consent
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There are safeguarding concerns
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Disclosure is required by law
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Disclosure is necessary to protect someone from serious harm
Use of Anonymised Clinical and QEEG Data
London Scientific Neurotherapy may use anonymised clinical and QEEG data for professional education, training, clinical audit, service evaluation, and educational activities. Identifying information is removed before such data is used. Personally identifiable information will not be used for these purposes without explicit consent.
Your Rights
You may have rights under UK data protection law, including rights relating to access, correction, restriction, and objection to the processing of personal information.
Complaints
If you have concerns about how your personal information is handled, please contact London Scientific Neurotherapy in the first instance so that we may attempt to resolve the matter.
Complaints relating to data protection and privacy may be referred to the Information Commissioner's Office (ICO).
Changes to this Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, professional standards, or our services.
Contact
London Scientific Neurotherapy
Linen Hall
162–168 Regent Street
London
Website: www.londonscientificneurotherapy.com